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vUnity Networking Blog

07 Jun 2014

The death of net neutrality and free speech on the internet.

By admin

vUnity supports net neutrality.

Ryan and I were playing Devil’s Advocate today against the death of net neutrality. The most compelling argument was that free markets have proven efficient and really, after spending billions of dollars on laying cables.. you should be able to manage it however you like. After all, it was the carriers that spent billions of dollars building it and it’s not under Uncle’s authority to tell them how to use it.

But as compelling as this fantasy is.. it’s just not true. Monopolies are, by definition, illegal and the big telcos (I’m talking to you Verizon) exist because we the people and the government allow them to. We understand the free market could not exist without competition, so we permit a special sort of government-granted monopoly to exist but set aside certain aspects of their network to be used by competitors. Then we give them special access to dig, and effectively support the big telcos in building an infrastructure for the people.

We the people also offer huge tax incentives for the building of new networks and even pay them to provide service to some communities. They are, under no circumstance, just average free market capitalist trying to build a great product. They are heavily funded, backed by Uncle and sometimes just a division of the government. After the latest NSA spying exposure, it’s really hard to tell where that division ends.

Now the lobbyists have done some amazing things in the past, but this takes the cake because net neutrality is the most important consumer protection internet citizens have left. Most subscribers have no choice of their service provider, and now they don’t even have a choice of how they use their internet. With net neutrality dead, Verizon could technically block access to this article or even our entire website.

If I was an NRA member, which I’m not yet, I would be more outraged about the potential censorship of the internet then I would be if Uncle came for my guns. I mean.. the internet allows everyone anonymity and true freedom of speech. The uprisings in Egypt and Syria where all coordinated over social media such as facebook and twitter. People use the internet to communicate, organize and even protest. Now an uprising can be squashed digitally by any evil monopoly guy or even his hat.

Shame on you big telcos, we’re going to fight and change this.

-Brian

 

07 Jun 2014

Better Customer Service

By admin

ACSIThe American Customer Satisfaction Index rates internet service providers as the most hated business in their index with service disruptions and call center satisfaction at an astonishing low. This Report, which isn’t news for anyone who has internet service in America is interesting because it reinforces our vision. Finally some science to explain our no evil roots!

Back in the dinosaur days, we provided hosted exchange and hosted VoIP but our clients were all suffering from a lack of high speed options. The carriers were slow to adopt new technologies and had a monopolistic attitude. There simply wasn’t a way to use VoIP and Cloud applications without pricey fiber build outs. And in 2013, this remains as true as it did a decade ago.

Enters vUnity dsl bonding technology; a really awesome product with the impressive advantage of using all the existing nationwide dsl infrastructure in a new way. The best part of all, we own it! We can finally treat customers how we ourselves wanted to be treated. It’s a brilliant concept, and we fight for our customers rights every day.

  • We offer a “Cancel Anytime” policy and keep our customers with quality service instead of contracts.
  • We use quality bandwidth and best route selection even though it’s more expensive
  • We respond to outages for customers just as we would respond to them internally. Fast.
  • We include all taxes and fees for a flat monthly rate. No upsells and no swindles.

vUnity will never sacrifice service quality and builds value on a tradition of engineering that other engineers respect. I’m really excited to be a part of vUnity and selfishly have the internet service I always wanted. Finally.

07 Jun 2014

Building the new office

By admin

building

Thanks to Bill “The Builder” Novahom, crews are working day and night getting the new office ready for the August 1st launch. The great new creative space (right on Hollywood Blvd) has lots of artistic flare with a full Retna Mural outside and big plans for the art inside.

Custom office for sales and support teams and BLAZING Fast internet service of course! Now for that Ping Pong table… geek paradise

02 Jun 2014

Thanks Yahoo!

By admin

yahoo-NSA-300x300

Wow! Yahoo!’s been fighting against NSA surveillance orders for years! Thought this would be strictly a Google “No Evil” sort of thing. It’s good to see Yahoo! standing up for the right thing to do and it should make all the Tumblr users feel better (well, maybe).

There are certainly consequences for disobeying illegal government requests. When the Qwest CEO refused NSA Surveillance Requests, he ended up in a federal prison camp. No doubt, it took courage for Yahoo! to fight back, let’s just hope their motive behind it was privacy of their users and not something more sinister like negotiating a better price for their user data.